If you do get tickets with them, you may then have the luck to experience their awful customer support system.

It is seemingly an external service embedded into the Ticketmaster web site. It requires a separate, and new, user name and password to use it, and there is absolutely no connection between the rest of the web site and the support – no way to select your inquiry being about this particular event, or anything as useful as that.

If I remember rightly, there’s also no way to have a thread of support questions, you have to keep posting new tickets and explaining the whole story all over again to another support person.