Comments on: Email vs Phone http://petewilliams.info/blog/2009/01/email-vs-phone/ On Web Development and stuff Wed, 25 Aug 2010 20:16:02 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: pulegium http://petewilliams.info/blog/2009/01/email-vs-phone/comment-page-1/#comment-95 pulegium Fri, 06 Nov 2009 08:17:36 +0000 http://petewilliams.info/blog/?p=1#comment-95 I agree with all you said re emails: 1) It's written down, it's hard copy, you can use it in disputes, be it client-vendor, or coleague-coleague dispute. 2) You can always go back and check the email, both parties have exactly the same copy of it, and if something isn't clear you can clarify just those details 3) It's easier to concentrate on very specific subject you're arguing about/discussing/trying to agree upon. Almost all phone conversations are diluted with "how are you's" etc. 4) And there are these lovely CC and BCC fields in the email... :) There's one issue though with them, they tend to be somewhat slower... I mean if I ask person something I'd normally get a response immediately, whereas emails can be ignored/forgotten... Especially if you have high load of them coming in. My work inbox can reach over a 100 of emails per day... I agree with all you said re emails:
1) It’s written down, it’s hard copy, you can use it in disputes, be it client-vendor, or coleague-coleague dispute.
2) You can always go back and check the email, both parties have exactly the same copy of it, and if something isn’t clear you can clarify just those details
3) It’s easier to concentrate on very specific subject you’re arguing about/discussing/trying to agree upon. Almost all phone conversations are diluted with “how are you’s” etc.
4) And there are these lovely CC and BCC fields in the email… :)

There’s one issue though with them, they tend to be somewhat slower… I mean if I ask person something I’d normally get a response immediately, whereas emails can be ignored/forgotten… Especially if you have high load of them coming in. My work inbox can reach over a 100 of emails per day…

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